Find answers, guides, and support for using DigiReply's chatbot, project management, and webhook systems.
Learn how to create, train, embed, and manage your chatbots with DigiReply. Explore step-by-step guides, best practices, and troubleshooting tips.
Read Chatbot DocsDiscover how to create, join, and manage projects in DigiReply. Learn about roles, collaboration tools, and best practices for seamless teamwork.
Read Project Management DocsLearn how to integrate your systems with DigiReply bots using our powerful webhook system. Understand events, setup, and best practices.
Read Webhook DocsDiscover how to integrate your systems with DigiReply's ticket management using webhooks. Learn about ticket events, payload structure, and implementation examples.
Read Ticket Webhook DocsUnderstand how DigiReply handles your data, cookies, and privacy settings. Access our detailed policies to learn about your rights and our commitments.
Read Privacy DocsDigiReply is an all-in-one SaaS platform offering AI-enhanced chatbots, project management tools, a support ticketing system, social media scheduling, and an omnichannel dashboard — designed to help businesses streamline operations, automate customer support, and manage projects collaboratively.
DigiReply seamlessly integrates with websites, Shopify, WooCommerce, and email platforms. These integrations enable you to deploy chatbots, automate customer support, and centralize communications across your business channels.
Our chatbots are fully customizable. You can modify their responses, train them using your own data, define user intents, and personalize their behavior to fit your brand's voice and specific workflows.
Yes. You can invite team members to help train bots, manage live chat conversations, resolve tickets, assign project tasks, and collaborate on social media scheduling — all from a centralized platform.
You can embed a ticket form on your site or share a direct link. Tickets submitted by visitors are centrally managed via your dashboard, and support tickets can also be automatically created from chatbot conversations, improving service efficiency.
Absolutely. DigiReply's chatbots support multiple languages, allowing you to engage customers globally and build multilingual flows that match the language preferences of your users.
Security is a top priority. DigiReply uses 256-bit SSL encryption, complies with GDPR regulations, includes automated data backups, and features built-in error correction memory to ensure the integrity and privacy of your data.
Yes. You can upgrade your plan at any time to match your evolving business needs. All your data, bots, tickets, and projects will transition smoothly without interruption.
Billing is handled via a simple monthly or annual subscription, depending on your preference. We offer flexible payment options to suit businesses of all sizes.
We offer multi-layered support, including live chat assistance, a ticket-based support system, and email support — ensuring you get timely help whenever needed.
Yes. Our Free Plan acts as a 14-day trial, allowing you to fully experience the platform's capabilities without any upfront payment.